We understand, this has been escalated as a Feature Request. Your soundbar should now be reset. The auto off feature can only be turned off for Aux Mode. Your TV might be running in store demo or shop mode, where after every 30 minutes TV's picture and sound settings returns back to factory default settings. Try this worked for me on my samsung soundbar. Problem is not limited to Samsung soundbars. They say I have the latest update. And as for Samsung's repeated responses indicating that a resolution to this issue is considered to be a "feature request", well shame on them for that. Sooo, I dont know what else to do. Yes, I go back into the options settings and change the audio back to soundbar. Very annoying as sometimes both TVspeakers and soundbar come (echos) easy fix for me but wife has difficult time fixing it. We're looking for a resolution to broken functionality. This is my second Samsung TV and I had a host of problems with the first one. I have this same problem with a Samsung TV and Samsung sound bar. Same problem here. I have a new (2020) Q90T and it does it with a Pioneer VST-521-K receiver connected via optical. I tried this, but pressing the play/pause button does nothing. Select Sound and press Enter key as shown below : b). Did the problem start right about the time you recieved your last update? Feature Request: Digital Output Audio Delay - Need config per source, Q60R Playing Sound on Phone goes to Earpiece rather than the Speakers, 10 or 12m direction silver plated HDMI eARC Hdmi. I have the new (2020) model Samsung Q90T 65" and a brand new HW-Q80R soundbar. You need to check the usage mode of your Samsung TV. Same problem here to. Graham Donoghue5 months agoTry this worked for me on my samsung soundbar. Hope this helps. Hope this helps. OPENING SOUND OPTION. I thought maybe the first one was a lemon so I bought another. How To Factory Reset Samsung TV When you perform a factory reset, all of your settings revert to the factory defaults, including memorised channels and any set clocks or timers. Select Yes to Reset Sound and press Enter key ( ) as shown below : The sound bar is connected via hdmi to the QF6 using the ARC ports on both the tv and soundbar. TV sound output reverts to TV speakers and won't stay connected to Receiver (HDMI) JUMP TO SOLUTION 12-24-2019 09:32 PM. But turning the soundbar off and pessing the gear button until it shows init works... forc a while. OK. Update. We're not asking for bonus settings on the device. 4 days later and turned the TV Q70 on and both the TV speakers and Q60R soundbar were on creating echo. I think it is fair to say at this point that Samsung simply doesn't care or they would have fixed this annoying issue by now. Then press Play/pause button for about 5-10 seconds. I have the Q60r soundbar connected to the Q60. I am still having this issue so I thought I’d provide a little more info about my setup to see if maybe I have something wrong with my setup. NEVER AGAIN! The INIT will appear on soundbar in the display. This sounds like the auto power off feature. I am astonished that there is no way to stop this, or make the timeout longer. Most times this occurs when I’ve paused a streaming app like vudu or Netflix, but lately sometimes when I first turn on the tv is has tv speaker as the audio output instead of the soundbar option I’d previously selected. Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED. Turn off soundbar. I’m haven’t actually timed it but it seems to occur when the video is paused for more than a couple of minutes. Samsung has not fixed this through firmware. But it keeps randomly reverting back to tv speaker as the output for audio. Now go through normal bluetooth set up on your tv and when you turn your tv off then on again it should auto connect to bluetooth soundbar. Very disappointed. I hope this works but not confident. Power link is on. This is an issue with that pairing as well. Also I’ve checked and both units don’t seem to have any updates available (although I’m not totally sure how to check or update the firmware on the MS650). I set the sound on the QF6 to use the soundbar but if I pause a show (from one of the built in apps like Netflix or Vudu) for a minute or so, when I restart playback it will revert to the tv speakers. Please let me know if there’s any other info I can provide that may help resolve this. The issue shouldn't arise in the first place. The firmware on both devices is. I have a samsung Ms-650 soundbar connected to a Samsung QF6 QLED via the ARC HDMI Ports. How can the same company not have a system that works together. I haven’t tried an optical connection yet but could test that or try turning off the auto off feature - I’m just not sure where to go to turn off the auto off feature. Now go through normal bluetooth set up on your tv and when you turn your tv off then on again it should auto connect to bluetooth soundbar. When I turn on my bluetooth headphone the TV recognize it and connect, so good so far. Purchased both in Dec 2019. I was so excited to get my new Samsung QN65Q80R, however I'm facing this annoyance. posted on youtube. Fool me twice, shame on me. Thanks. Anyway I'm trying Hard reset. When this occurs, do you go back and change the audio output options? STEP 1. Does it occur if you have paused the video for more than 5 minutes? I set the sound on the QF6 to use the soundbar but if I pause a show (from one of the built in apps like Netflix or Vudu) for a minute or so, when I restart playback it will revert to the tv speakers. Guess I'll have to live with it but considering I purchased both TV and soundbar from Samsung I was hoping for standarization in a crazy tech world. Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED. So that whenever you change your TV settings it remain saved with the TV. This sounds like it should be illegal. The second one does the same thing that everyone has complained about - it will randomly revert to the internal speakers for no discernable reason. Not sure if you still need help, but here it is. I have a samsung Ms-650 soundbar connected to a Samsung QF6 QLED via the ARC HDMI Ports. I’ve tried unplugging both units for 5 minutes but this hasn’t solved my issue. Please understand this is only a request and the mods cannot guarantee this feature will be added. I have the N950 and this is the most annoying aspect of the sounbar. I hope someone here would be able to help me. I bought as a package. Please let me know if there’s anything else I can try to resolve this issue. Samsung assures me I have the latest software. Turn soundbar off then press and hold play/pause button on remote until soundbar display shows init ok. a). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Now select Reset Sound option and press Enter key ( ) as shown below : c). Sorry, but it's not a true solution to have to reset your customized settings each time that this issue rears its head. The soundbar reverts to TV speakers. My fault for giving them my money for a second TV. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Even after you turn off or on the TV. If you can let me know how to turn off the auto off feature I can give that a try. Hi, I have a Samsung UN50RU7100 smart TV with a Samsung HW-R50C sound bar wired by optical and HDMI-ARC and everything work fine. It is recommended to select Home Use as your TV's usage mode. If you had your TV professionally calibrated, you may lose the calibration settings if … Let me know if there’s anything else I can try that might resolve this issue.
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